Legal
Privacy Policy
Last updated: June 2026
Nutrivim ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you use the Nutrivim app and website (nutrivimholistic.com).
1. Who we are
Nutrivim is operated by a certified orthomolecular therapist and gut specialist. For privacy matters, you can contact us at info@nutrivimholistic.com.
2. What data we collect
We may collect the following categories of data:
- Account information: name and email address
- Health and nutrition data you enter in the app (meals, symptoms, body signals)
- Usage data: how you interact with the app and website
- Payment information: processed securely via our payment provider. We do not store card details.
3. How we use your data
- To provide and personalise the Nutrivim app experience
- To generate your personal analysis and protocol
- To process payments for paid services
- To send you relevant updates (only with your consent)
- To improve the app and website
4. Legal basis (GDPR)
We process your data based on: your explicit consent (for health data), the performance of a contract (for paid services), and our legitimate interest in improving the service.
5. Health data
Health-related data you enter in the app is treated with the highest level of confidentiality. This data is used solely to provide you with personalised insights and is never sold or shared with third parties for commercial purposes.
6. Data sharing
We do not sell your personal data. We may share data with trusted service providers (hosting, payment processing) who are contractually bound to protect your data. We will never share your health data with third parties without your explicit consent.
7. Data retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion at any time.
8. Your rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing
- Data portability
- Lodge a complaint with a supervisory authority (in the Netherlands: Autoriteit Persoonsgegevens)
To exercise your rights, email us at info@nutrivimholistic.com.
9. Cookies
Our website uses only essential technical cookies. We do not use tracking or advertising cookies.
10. Changes to this policy
We may update this policy from time to time. We will notify you of significant changes via the app or email.